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Vacation Responder Best Practices: What to Say (and Not Say) While You're Away
Email Operations
07 Jul 2026Sam wallness

Vacation Responder Best Practices: What to Say (and Not Say) While You're Away

A vacation responder seems trivial to set up, but oversharing details or forgetting to turn it off can leak information or damage your domain's reputation. Here's how to write one properly.

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Monitoring Sender Reputation Effectively: The Signals That Actually Matter
Deliverability
07 Jul 2026Sam wallness

Monitoring Sender Reputation Effectively: The Signals That Actually Matter

Sender reputation isn't one score — it's a composite of signals across providers. Here's how to monitor the ones that actually predict trouble before a blocklisting does.

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Email Volume Ramp-Up: How to Scale Your Sending Without Triggering Spam Filters
Deliverability
07 Jul 2026Sam wallness

Email Volume Ramp-Up: How to Scale Your Sending Without Triggering Spam Filters

Scaling email volume too quickly is one of the most common ways a legitimate sender ends up in the spam folder. Here's how to ramp up sending without tripping spam filters built to catch that exact pattern.

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Email Delegation in Organizations: Giving Access Without Giving Away the Keys
Email Operations
07 Jul 2026Sam wallness

Email Delegation in Organizations: Giving Access Without Giving Away the Keys

Sharing a mailbox password to give someone access is a common shortcut that breaks accountability and security. Here's how proper email delegation works instead, and how to scope and audit it correctly.

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IMAP vs POP3 in 2026: Which Email Protocol Should You Actually Use?
Email Clients
07 Jul 2026Sam wallness

IMAP vs POP3 in 2026: Which Email Protocol Should You Actually Use?

POP3 downloads mail to one device; IMAP keeps everything in sync on the server. Here's why IMAP is the right default for business email in 2026, and when POP3 still makes sense.

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MFA for Email Accounts: The One Security Change That Blocks Most Account Takeovers
Email Security
07 Jul 2026Sam wallness

MFA for Email Accounts: The One Security Change That Blocks Most Account Takeovers

Most email account takeovers start with a stolen password, not a sophisticated exploit. Here's how MFA for email accounts blocks that path, which method to choose, and how to roll it out without a support-ticket avalanche.

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Managing Unsubscribe Requests Correctly: Why Friction Costs You More Than the Unsubscribe Does
Marketing Email
07 Jul 2026Sam wallness

Managing Unsubscribe Requests Correctly: Why Friction Costs You More Than the Unsubscribe Does

Adding friction to your unsubscribe process doesn't retain subscribers — it pushes frustrated recipients to hit the spam button instead. Here's how to manage unsubscribe requests in a way that protects your sender reputation.

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The Security Risks of Self-Hosted Email Nobody Budgets For
Self Hosted Email
07 Jul 2026Sam wallness

The Security Risks of Self-Hosted Email Nobody Budgets For

Self-hosting email means becoming your own spam filtering, patching, and incident response team, permanently. Here's an honest look at the security risks that rarely make it into the self-hosting decision.

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Email Service Level Agreements Explained: What to Actually Demand From Your Provider
Email Operations
07 Jul 2026Sam wallness

Email Service Level Agreements Explained: What to Actually Demand From Your Provider

Most SLAs get read for the first time during an outage. Here's what email service level agreements actually cover, why the uptime percentage matters less than it sounds, and what to check before you sign.

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