#email deliverability

Tagged: email deliverability

PTR Records and Reverse DNS: Why Your Sending IP Needs a Name
DNS & Domains
Sam wallness

PTR Records and Reverse DNS: Why Your Sending IP Needs a Name

PTR records and reverse DNS are among the most overlooked pieces of email infrastructure — yet a missing or misconfigured PTR record can cause your messages to be rejected before any content filter looks at them. Here's what PTR records are, why receiving servers check them, and how to get yours right.

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DKIM Explained: How Email Signing Works and Why You Need It
Email Authentication
Sam wallness

DKIM Explained: How Email Signing Works and Why You Need It

DKIM signs your outgoing emails with a cryptographic key so receiving servers can verify the message is genuine and hasn't been tampered with. This guide explains how DKIM signing works, how to set it up on managed and self-hosted infrastructure, and how to troubleshoot the issues that come up most often.

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Transactional Email Infrastructure Design: Building for Reliability at Scale
SMTP & Infrastructure
Sam wallness

Transactional Email Infrastructure Design: Building for Reliability at Scale

Transactional email has fundamentally different infrastructure requirements from marketing campaigns — it needs to be fast, reliable, and completely isolated from anything that could drag down its deliverability. This guide covers the architecture decisions that matter: queue design, authentication, suppression lists, monitoring, and how to test before you go live.

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Email Cadence Best Practices: How Often Should You Send?
Deliverability
Sam wallness

Email Cadence Best Practices: How Often Should You Send?

How often you send email is one of the biggest factors in whether subscribers engage or disengage — but the right cadence isn't a fixed number. This guide covers how to set a baseline sending frequency, use engagement data to refine it, and avoid the over-sending patterns that quietly push complaint rates above acceptable thresholds.

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